Network & ELV monitoring that never sleeps.
NodeTrace watches your network, CCTV, access control and fire systems from one dashboard — a local collector on-site, a live command center in the cloud, and an alert on your phone before anyone has to call you.
Hybrid architecture · Zero-trust security · Free mobile alerts on every plan
Built for teams running critical infrastructure
Everything your NOC needs, nothing it doesn't
One dashboard for uptime, tickets, inventory and your team — built from real day-to-day monitoring work, not a generic template.
Fast-Lane real-time alerts
Device down/up transitions push over WebSockets straight to the dashboard — not a polling delay, an instant state change the moment it happens.
Free mobile push, every tier
Urgent alerts reach your phone via free browser push (VAPID/Web Push) — no SMS vendor, no paid push service, ungated on every plan including Lite.
Live network topology
An auto-generated map of your site by device category, with confirmed vs. best-guess wiring — see how everything actually connects.
Auto-ticketing that closes itself
Plus and Pro plans auto-create a ticket the moment a device goes down, and auto-close it on recovery — Lite keeps it fully manual by design.
Self-service team roles
Global Admin, Site Admin and Standard User roles let your own team manage access by site and device category — no vendor ticket needed to add a teammate.
Predictive maintenance
Plus/Pro plans watch CPU, RAM and disk trends and flag a device before it fails, not after — fewer 2am surprises.
Hybrid by design — zero inbound ports
A lightweight collector runs on-site and pulls its config from the cloud. Nothing is ever exposed to the internet on your network.
Install the local collector
A small Windows service polls your devices — network gear, CCTV, access control, fire panels — over ping, SNMP or WMI, entirely inside your network.
It syncs out, nothing comes in
The collector pulls its configuration and pushes status out to the cloud dashboard. No inbound firewall rules, no exposed ports, ever.
Watch it live, from anywhere
Your team sees uptime, alerts and tickets on the web dashboard or straight from a phone browser — full mobile access at no extra cost.
Zero trust, by default
Every session, every token, every login — treated as untrusted until proven otherwise.
-
RSA-2048 signed tokensEvery session token is cryptographically signed and instantly revocable.
-
Hardware-fingerprint bindingSessions are bound to the device they were issued on, not just a bearer token.
-
Concurrent session capsClient logins are capped at 1 web + 1 mobile session — a new login auto-evicts the old one.
-
30-day admin audit trailEvery admin and self-service mutation is logged and reviewable for a rolling 30 days.
-
15-minute auto-logoutEnforced across every tier — sessions don't sit open unattended.
Simple, per-device pricing
Every plan includes 1 site and 1 user. Add sites or users as you grow.
Lite
Ping-based monitoring, manual tickets
- Uptime / ping monitoring
- Free mobile push alerts
- Manual ticketing
- Deep metrics (CPU/RAM/disk)
- Auto ticketing & predictive alerts
Plus
Deep metrics, auto-ticketing
- Everything in Lite
- Deep metrics (CPU/RAM/disk/traffic)
- Auto ticket create + close
- Predictive maintenance alerts
- TV / NOC wall mode
Pro
Full platform, NOC-ready
- Everything in Plus
- TV / NOC wall mode
- Priority predictive thresholds
- Full network topology map
- Priority support
Ready to see your infrastructure live?
Get in touch and we'll walk your team through a live demo on your own devices.